Refund & Cancellation Policy

At Shree Tech Labs (operating as Janasheba Solution), we strive to provide the best user experience through our application WB Land, Plot & Khatian Info. Please read our Refund & Cancellation Policy carefully before making any purchases or in-app transactions.

1. Cancellation Policy

Since our application provides digital services, utility tools, and instant informational reports, transactions cannot be cancelled once the payment is successfully processed and the digital content or service is delivered.

2. Refund Eligibility

We offer refunds only under the following specific circumstances:

• Duplicate Payment: If money was deducted twice for the same transaction due to a payment gateway failure or technical glitch.
• Payment Debited but Access Failed: If your account was debited, but the paid service or feature was not granted to you.
• Technical System Error: If the payment was successful, but due to a server fault on our end, the requested service could not be fulfilled.

3. Non-Refundable Cases

Refunds will NOT be granted under the following conditions:

• Change of mind after the digital report or feature has been accessed or generated.
• Incorrect information or search criteria entered by the user while querying data.

4. Refund Request Process & Timelines

If you meet the refund criteria, please follow these steps to initiate a claim:

• Email us at rechargecashofficial@gmail.com with your Payment ID, Transaction Screenshot, and Mobile Number.
• Our support team will review your claim within 24 to 48 hours.
• Upon approval, refunds will be credited back to your original payment method within 5 to 7 business days.

5. Contact Information